Navigating growth: choosing the right talent in scaling your IT operations
Scaling your IT operations isn't just about hiring more people or improving technology. It's about managing your team strategically to...
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Aug 13
How to scale your operations as a growing tech company
Imagine a single train running on a straight track. This represents your startup, with one main product and a simple operation. Now, as...
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Mar 10
The pulse of operations: how timely data drives success.
On March 6th, 2024, something in Lagos City showed how important it is to share information on time and correctly. One of the big bridges...
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Nov 26, 2023
Lessons from the ladies' room: A process expert's guide for better tech operations
I saw it! A sizeable admonishing notice on the ladies' restroom door. I couldn't help but chuckle as I read it—I could almost hear the...
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Jun 13, 2022
Why Processes Don't Work: 4 Simple Ways to Immediately Improve
A flawed process can be so frustrating for both the employees and customers. It can drive you crazy wondering why something so simple can...
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Apr 27, 2022
How Happy Employees Can Lead to Higher Productivity 🥳
Employee happiness can really make or break productivity when it comes down to it. You can invest in the latest technology and fine-tune...
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